FAQ
- 01
Yes we require a 10% non-refundable deposit on the day that you sign.
- 02
Yes, we will always charge a delivery/set up/pick up fee that will be embedded into your invoice. That fee is based on the items being delivered. Our standard delivery/set up/pick up rates range anywhere from $150-$450.
- 03
The only fees we may add on are:
Late night fee - if we are picking up past 10pm
Travel fee - if it is 25mi outside of our Warehouse location in Tempe.
- 04
Yes, we require a signed contract to whoever will be responisble for the care of the rental items. We will send the contract via email. You can sign and send it right back! Easy peasy.
- 05
Yes! We are happy to switch items out for other items of equal value. These bundles do save money, so in order to get those savings the initial cost just needs to be the same. We try to be as flexible as possible. We understand that no two weddings are alike.
- 06
Yes of course! We are by appointment only! So please contact us at info@idorenralsaz.com to set up a time that works best!
- 07
Yes! We absolutely love our Northern AZ/Sedona weddings. During peak season ( March-April ) - ( October-November ) we require a rental minimum of $2000 and a trip fee of $2000. Non peak months just require a trip fee of $1500. This does not including delivery, set up and pick up fees. We also only take a handful of travel weddings a season and book out quite quickly!
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Peak Season
(March-April) & (October-November
Non-Peak Season
(January-February, May-September, & December)
Rental Minimum
$2000
$2000
Trip Fee
$2000
$1500
- 08
Yes, our delivery fee includes delivery/set up/ pick up.
- 09
Please give us 24-72 hours to respond. Please know that weekends we set aside time to focus on the events taking place they will have our full attention. (:
Our best form of communication is email. info@idorentalsaz.com
- 10
Yes, our minimum is $600 not including delivery, set up and pick up fees. However there are some items that we offer like Yard Games for Self pick ups self return.
